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| 008 | 220712s9999 xx 000 0 und d | ||
| 082 | _a658.812 | ||
| 082 | _bSHE | ||
| 100 | _aSHETH, JAGDISH N. | ||
| 245 | 0 | _aCUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS TOOLS AND APPLIICATIONS | |
| 260 | _bTATA MCGRAW HILL | ||
| 260 | _c2010 | ||
| 300 | _a544 | ||
| 650 | _aCUSTOMER RELATIONSHIP MANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c83931 _d83931 |
||