000 00400nam a2200157Ia 4500
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082 _a658.812
082 _bSHA
100 _aSHAINESH, G
245 0 _aCUSTOMER RELATIONSHIP MANAGEMENT : A STRATEGIC PERSPECTIVE
260 _bMCMILLAN INDIA LTD.
260 _c2009
300 _a198
650 _aCUSTOMER RELATIONSHIP MANAGEMENT
942 _cBK
999 _c83745
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