| 000 | 00434nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 220712s9999 xx 000 0 und d | ||
| 082 | _a658.8 | ||
| 082 | _bZEI | ||
| 100 | _aZEITHSML, VALARIE A. | ||
| 245 | 0 | _aSERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM | |
| 250 | _a4th ed. | ||
| 260 | _bTATA MCGRAW-HILL PUB. CO. LTD. | ||
| 260 | _c2009 | ||
| 300 | _a743 | ||
| 650 | _aServices Marketing | ||
| 942 | _cBK | ||
| 999 |
_c83731 _d83731 |
||