000 00281nam a2200133Ia 4500
008 220709s9999 xx 000 0 und d
082 _a0
_bBES
100 _aBESTERFIELD D.H.
245 0 _aTOTAL QUALITY MANAGEMENT
260 _bPEARSON
300 _a0
942 _cBK
999 _c79812
_d79812