000 00332nam a2200133Ia 4500
008 220901s9999 xx 000 0 und d
041 _a  ENGLISH
082 _bTIV
100 _aTIVOLI
245 0 _aIBM IT SERVICE MANAGEMENT. MANAGING THE BUSINESS OF IT
260 _bTIVOLI SOFTWERE
650 _a  IBM IT
942 _cBKCD
999 _c140280
_d140280