000 00466nam a2200181Ia 4500
008 220901s9999 xx 000 0 und d
041 _a  ENGLISH
082 _a658.4
082 _bTIW
100 _aTIWANA, AMRIT
245 4 _aTHE ESSENTIAL GUIDE TO KNOWLEDGE MANAGEMENT : E- BUSINESS AND CRM APPLICATIONS.
250 _b2001
260 _aNEW JERSEY
260 _bPRENTICE- HALL
300 _a315
650 _a  KNOWLEDGE MANAGEMENT
942 _cREF
999 _c139468
_d139468