SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM (Record no. 84145)

MARC details
000 -LEADER
fixed length control field 00430nam a2200169Ia 4500
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Item number ZEI
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name ZEITHMAL, VALARIE
245 #0 - TITLE STATEMENT
Title SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
250 ## - EDITION STATEMENT
Edition statement 5th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher TATA MCGRAW-HILL PUB. CO. LTD.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Year of publication 2011
300 ## - PHYSICAL DESCRIPTION
Number of Pages 763
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term SERVICES MARKETING
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Full call number Accession Number Cost, replacement price Koha item type Permanent Location Current Location Date acquired Source of acquisition Cost, normal purchase price
658.8 ZEI SBPIMMBA2619 550.00 Books SBPIM SBPIM 10/10/2012 SUYOG ENTERPRISES 550.00
658.8 ZEI SBPIMMBA2620 550.00 Books SBPIM SBPIM 10/10/2012 SUYOG ENTERPRISES 550.00
658.8 ZEI SBPIMMBA2621 550.00 Books SBPIM SBPIM 10/10/2012 SUYOG ENTERPRISES 550.00
658.8 ZEI SBPIMMBA2622 550.00 Books SBPIM SBPIM 10/10/2012 SUYOG ENTERPRISES 550.00
658.8 ZEI SBPIMMBA2623 550.00 Books SBPIM SBPIM 10/10/2012 SUYOG ENTERPRISES 550.00